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About Us
Based
just 25 minutes outside downtown Minneapolis/St Paul in Spring
Park, MN. Pinnacle's staff covers the immediate 10 state area of
Minnesota, Wisconsin, Iowa, and North & South Dakota,
Montana, Illinois, Indiana, Ohio and Michigan. We do have the
capability to cover work in all 50 states with the assistance
from associate companies.
Our
staff has an average of 16 years experience with nearly 300
years of combined experience. We employ a well-seasoned field
staff that is knowledgeable in every line of coverage they are
involved in.
All
inspection ordering and transmittal is web based and available
in several different formats. Technology is key in any business
and we will always strive to stay on top. This goes beyond
electronic ordering/receiving: our new office has implemented a
"paperless environment." If orders are received via
fax they are scanned and inputted by our staff.
Electronic
receipts are then sent to the customer. We do work with
companies that don't have the capability to receive or order
inspections on the web. Pinnacle has several ways to work around
your needs.
Accurate
replacement costs are essential in providing quality loss
control services. In addition to our inspections we offer
Marshall & Swift/Boeckh property valuations both for
residential and commercial properties. This licensed product
will assure that you have the most accurate and up to date
information for you valuation purposes. Some companies use older
systems or systems that aren't licensed. Ask your current
inspection company: What software do you use for you valuations?
Are you currently licensed with that company? When was your last
update on your valuation software? In how many formats can I
receive my valuations?
Our
inspection forms are constantly changing. If there is anything
you need or don't need on a given form let us know and we will
tailor the form to fit your needs. Most customers have their
"own" liquor or property form; although when we come
across a good loss control question from one carrier we may ask
if we can pass it on to the others. Everybody benefits from this
process.
We
understand that time, service and consistent quality of reports
are a necessity. Our staff will make every attempt to inspect
your risk within 21 days. In the event we run into a time issue
you will receive a status report via email. When you request a
status from Pinnacle you can expect "same day
service". If the inspector cannot be reached due to being
in the field you will still be notified that we are in the
process of contacting them and will follow up with you again
within 24 hours.
Pinnacle
believes that if you are good to people, both customers and
inspectors, good things WILL happen.
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